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Recall Management

This page covers the document checklist required for executing a product recall at the Vietnam factory, the three-track digital backup workflow, and how historical shipment records are archived. Source: 召回需要的單據.xlsx and related files in OneDrive 越南召回/.

Required Documents for a Recall

The following documents must be gathered before or during a recall. The responsible person for each is noted:

#Document (Chinese)Document (Vietnamese)Obtained From
1LA Purchase Order (金額隱藏)Our side (hide pricing before sending to factory)
2Vietnam Order阿璃 (A-Li)
3Finished Goods Inbound ReceiptPhiếu nhập khoWarehouse staff (倉管)
4Finished Goods Outbound ReceiptPhiếu xuất khoWarehouse staff (倉管)
5Container Export LogSố lượng xuất containerWarehouse staff (倉管)
6Finished Goods Inspection ReportBáo cáo kiểm tra hàng thành phẩm阿豔 (A-Yan)
7Film Blowing Production OrderBảng chỉ định sản xuấtFilm blowing shift supervisor
8Film Blowing Daily LogBáo biểu máy thổiFilm blowing shift supervisor
9Raw Material Purchase OrderĐơn đặt hàng阿璃 (A-Li)
10Raw Material Receiving RecordParts warehouse staff (配件倉管)

Document Backup Workflow — Three Parallel Tracks

All recall-relevant documents are backed up via three concurrent methods (A, B, and C):

Track A — Scan and Upload

StepActionResponsible
Step 1Scan or photograph documents daily after shift (finished goods); scan after each delivery (raw materials)Warehouse staff / 阿璃
Step 2Organize files with naming convention: Date + Document Name + Machine No. (if applicable) or Date + Document Name + Material No. + Lot No.阿璃
Step 3Upload to cloud storage阿艷

Track B — Original Document Custody

  • Original paper documents are handed to 阿艷 for central custody monthly, or whenever a record book is completed
  • Handover is performed by the shift supervisor or warehouse staff

Track C — Electronic Spreadsheet

  • Statistics staff records and tallies finished goods documents daily in a spreadsheet
  • Parts warehouse staff records raw material deliveries daily in a spreadsheet

Shipment Record Archive (2023–2024)

Historical Packing Lists and Shipping Advises are stored in 越南召回/2023-2024/ and 2024Shipping Advise 扣OPP/, named by date. The two main customers are:

  • PS (勝胤 / Sheng Yin): e.g., 230124 PS Packing List-5290cs.pdf
  • DD: e.g., 230125 DD Packing List-1948cs(5502812993).pdf

Filename convention: YYMMDD + customer code + document type + case count + order number (DD only).

Mock Recall Exercises

The 0-模擬召回/ directory stores past mock recall exercise records, organized by year: 2023, 2024–2025, 2025, 2026. A blank template in spine-label format is kept in the root.

  • 附件/: Supplementary documents (raw material sourcing data from 謝先生, purchase orders)
  • 下給小謝項目圖稿/: Product spec artwork sent to 謝先生
  • 金乖給的收貨紀錄/, 阿璃給的紙箱收貨表BGHTG/: Raw receiving records