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Quality Management

La Party Corporation Vietnam's quality management system is built to SQF Edition 9 and ISO food packaging standards. It covers raw material receiving controls, in-process controls, finished goods inspection, customer complaint handling, and corrective action management.

Quality System Architecture

Core Standards

  • SQF Edition 9 — Food Safety Code for Manufacture of Food Packaging (FSC 27)
  • ISO — Food packaging quality management system (annual internal audit)
  • Silliker — Annual SQF audit each January

Document Hierarchy

LevelTypeLocation
Level 1Quality manual, quality policy8-越南ISO文件檔 / 1. 一階文件
Level 2Procedures (SOPs)8-越南ISO文件檔 / 2. 二階文件
Level 3Work instructions8-越南ISO文件檔 / 3. 三階文件
Level 4Records and forms8-越南ISO文件檔 / 4. 四階文件

Key Procedure Documents (Level 2)

Document CodeProcedure Name
LP-2-ISO-08Regulatory compliance identification for food packaging
LP-2-ISO-12Personnel hygiene and GMP management
LP-2-ISO-13Pest control management
LP-2-ISO-17Improvement and corrective action management
LP-2-ISO-23Emergency response management
LP-2-ISO-27Internal audit management
LP-2-ISO-34Customer satisfaction management
LP-2-ISO-37Food defense procedure
LP-2-ISO-38Allergen control procedure
LP-2-ISO-39Food fraud control procedure
LP-2-ISO-40 (L4)Food fraud vulnerability assessment and prevention plan
LP-2-MD-10Work environment management
LP-2-MD-14Production planning management (labeling)
LP-2-MD-15Production and process control
LP-2-MT-09Production equipment management
LP-2-PD-05Supplier management
LP-2-QC-19Measuring instrument management (scales, rulers, calipers)
LP-2-QC-20Non-conforming product and process control
LP-2-QC-22Product traceability and recall management

Critical Control Points

Incoming Material (CCP)

  • CCP records checked by auditors at each receiving inspection
  • Sampling: 3 days per month across at least 5 months
  • Records include: source, lot number, quantity, specification compliance

Production Process

  • Daily machine handover checks by line supervisor
  • Finished goods quantity verification per LP-2-MD-15
  • Internal FG inspection reports: monthly, with focus on months 1, 7, 10, and 12

Instrument Calibration

  • Scales, steel rulers, and calipers calibrated on schedule per LP-2-QC-19
  • Annual calibration plan managed by the equipment department

Product Release

  • QC department sign-off required on product release report before shipment

Non-Conforming Product Procedure

Workflow

  1. Defect identified → fill out Quality Abnormality Report (LP-4-QC-05)
  2. Root cause analysis
  3. Define corrective action with completion deadline
  4. Track closure on Corrective Action Tracking Sheet (LP-4-ISO-14)
  5. QC supervisor or auditor confirms closure

Quarantine

  • Non-conforming products are labeled and segregated immediately
  • Major NCs trigger customer complaint or recall procedure

SGS Product Testing

Finished goods are submitted to SGS periodically for safety testing:

  • SGS Report 7971 — Food contact safety certification
  • FDA — US Food and Drug Administration compliance
  • Test reports stored at: OneDrive / 5-SGS檢驗

Pest Control

  • Pest control outsourced to a company with licensed applicators (Vietnam government-approved)
  • Contract valid for 1 year from signing date
  • Factory pest trap map updated quarterly
  • Pest trend chart maintained by factory (quarterly)
  • Annual deep evaluation performed by the pest control company
  • Mold assessment: tested once per year

Environmental Monitoring

  • Daily work environment inspection checklist (LP-2-MD-10)
  • Cleaning schedule (includes major cleaning and shift handover checks)
  • Wastewater, exhaust, and factory noise monitoring reports (required by Bunzl N41)

Monthly On-Hand Documents

Documents kept on-hand for spot-check at any time:

  • 8-越南ISO文件檔 / 12-工廠每月備檢文件

Includes: cleaning records, equipment maintenance logs, pest treatment records, staff training records, calibration records, quality incident records.